One day, after upgrading the motherboard BIOS, the printer used well was suddenly on strike and even the test page could not be printed. Under normal circumstances, after the BIOS is upgraded, the peripherals should work better. This situation really makes me, a "little shrimp", feel helpless. I had to ask a friend to help me. After checking all the parameters I wanted, I couldn't find any problem. Finally, the printer was "excavated eight pieces" and the parts were checked in turn, but no problems were found. Helplessly, I had to disable the printer.
Unexpectedly, after a few days, when I was checking the Windows CD, I suddenly found a file I had never seen before in the other\misc\epts directory. After opening the documentation, my eyes lit up. It turned out that the full name of this is Enhanced Print Trouble Shoot, which is a tool software specially used to diagnose printer failures. Isn’t this exactly what I need? It’s really “it’s no time to search for something without searching”!
So I immediately copied all the files in the other\misc\epts directory to the C disk and ran. At this time, two windows opened on the screen: the printer troubleshooting window and the print information display window. After a period of exploration, I found that the former is the working window, and various faults of the printer are diagnosed and eliminated; the latter displays various parameter settings of the printer, such as: printer port, driver version, print data format, IRQ interrupt number and other information. Referring to this data appropriately can speed up the diagnosis and troubleshooting of printers. In the printing fault diagnosis window, EPTS uses the method of interacting with the user. First, ask your printer what problems it is encountered, and lists several major types of printing faults, such as: being able to print at all, only printing part, printing text or image distortion, printing garbled code, printing fonts and settings inconsistent. As for the fault I encountered, you should choose "can't print at all".
Then, EPTS popped up a dialog box to ask for more detailed situations, including: whether the printer indicator light is on, whether the data cable is turned on, whether the print driver is installed, and some possible faults have been eliminated. I can't help but start to suspect that EPTS is the ear of a deaf person - the decoration cannot solve any practical problems! Just as I was about to turn it off, I suddenly found that the last line of the screen asked "Is the printer port mode setting in CMOS correct?" and prompted that some printers must use specific port mode! I suddenly recalled that I missed the settings of the printing port mode in CMOS during the inspection a few days ago. I quickly restarted the computer and entered CMOS. I found that the printer port mode was set with the "ECP (Extended Parallel Port)" method, and my printer's manual said that "ECP" does not support it. So I tried to change it to the original "Normal" method and connected the printer with a nervous mood. As a result, everything is OK! The test page was successfully printed and the printer was revived.
After some thought, I finally understood the cause of the failure: it turns out that the default value of "Printer Port Mode" in the unupgraded BIOS is "Normal", while in the upgraded BIOS, this option defaults to "ECP". I think it might be because the current popular printer port mode is "ECP", but my old printer does not support it, so the aforementioned failure is generated. This question is really hard to think of, thanks to the help of EPTS!
In order to enable everyone to use EPTS to diagnose printer failures easily, I have summarized the format and parameters of the EPTS command as follows. I hope it will be helpful for you to use EPTS to diagnose printer failures (this command format and parameters can be used in the "Run" text box of the "Start" menu).
Format: EPTS[/rn /ry][/sa /sn /sy]
The meanings of each parameter are as follows:
①/rn : The list of cases that caused the failure is not displayed (default value).
②/ry : Displays a list of all possible failures that may cause your printer to encounter.
③/sa: When starting EPTS, ask you whether you can detect the current status of the printer.
④/sn : The printer status is not detected when starting EPTS.
⑤/sy : Display the printer status detected by EPTS (default value) on the screen.
For example: We type EPTS/sn in the "Run" text box, and the printer status will not be detected when EPTS starts to speed up the startup.
It is also worth mentioning that every time EPTS diagnoses the printer fault, it will automatically record the fault phenomenon, cause and "prescription" - the solution. When you use EPTS again to diagnose a printer failure, it refers to previous records to speed up troubleshooting. The EPTS function is relatively practical and is especially suitable for novices who encounter printer failures. With its help, we can generally find and troubleshoot various printer failures. Friends who are confused by printer failures, why not give it a try!
Unexpectedly, after a few days, when I was checking the Windows CD, I suddenly found a file I had never seen before in the other\misc\epts directory. After opening the documentation, my eyes lit up. It turned out that the full name of this is Enhanced Print Trouble Shoot, which is a tool software specially used to diagnose printer failures. Isn’t this exactly what I need? It’s really “it’s no time to search for something without searching”!
So I immediately copied all the files in the other\misc\epts directory to the C disk and ran. At this time, two windows opened on the screen: the printer troubleshooting window and the print information display window. After a period of exploration, I found that the former is the working window, and various faults of the printer are diagnosed and eliminated; the latter displays various parameter settings of the printer, such as: printer port, driver version, print data format, IRQ interrupt number and other information. Referring to this data appropriately can speed up the diagnosis and troubleshooting of printers. In the printing fault diagnosis window, EPTS uses the method of interacting with the user. First, ask your printer what problems it is encountered, and lists several major types of printing faults, such as: being able to print at all, only printing part, printing text or image distortion, printing garbled code, printing fonts and settings inconsistent. As for the fault I encountered, you should choose "can't print at all".
Then, EPTS popped up a dialog box to ask for more detailed situations, including: whether the printer indicator light is on, whether the data cable is turned on, whether the print driver is installed, and some possible faults have been eliminated. I can't help but start to suspect that EPTS is the ear of a deaf person - the decoration cannot solve any practical problems! Just as I was about to turn it off, I suddenly found that the last line of the screen asked "Is the printer port mode setting in CMOS correct?" and prompted that some printers must use specific port mode! I suddenly recalled that I missed the settings of the printing port mode in CMOS during the inspection a few days ago. I quickly restarted the computer and entered CMOS. I found that the printer port mode was set with the "ECP (Extended Parallel Port)" method, and my printer's manual said that "ECP" does not support it. So I tried to change it to the original "Normal" method and connected the printer with a nervous mood. As a result, everything is OK! The test page was successfully printed and the printer was revived.
After some thought, I finally understood the cause of the failure: it turns out that the default value of "Printer Port Mode" in the unupgraded BIOS is "Normal", while in the upgraded BIOS, this option defaults to "ECP". I think it might be because the current popular printer port mode is "ECP", but my old printer does not support it, so the aforementioned failure is generated. This question is really hard to think of, thanks to the help of EPTS!
In order to enable everyone to use EPTS to diagnose printer failures easily, I have summarized the format and parameters of the EPTS command as follows. I hope it will be helpful for you to use EPTS to diagnose printer failures (this command format and parameters can be used in the "Run" text box of the "Start" menu).
Format: EPTS[/rn /ry][/sa /sn /sy]
The meanings of each parameter are as follows:
①/rn : The list of cases that caused the failure is not displayed (default value).
②/ry : Displays a list of all possible failures that may cause your printer to encounter.
③/sa: When starting EPTS, ask you whether you can detect the current status of the printer.
④/sn : The printer status is not detected when starting EPTS.
⑤/sy : Display the printer status detected by EPTS (default value) on the screen.
For example: We type EPTS/sn in the "Run" text box, and the printer status will not be detected when EPTS starts to speed up the startup.
It is also worth mentioning that every time EPTS diagnoses the printer fault, it will automatically record the fault phenomenon, cause and "prescription" - the solution. When you use EPTS again to diagnose a printer failure, it refers to previous records to speed up troubleshooting. The EPTS function is relatively practical and is especially suitable for novices who encounter printer failures. With its help, we can generally find and troubleshoot various printer failures. Friends who are confused by printer failures, why not give it a try!