SoFunction
Updated on 2025-04-14

Wonderful Q&A: Solutions for IE download faults

Q: I am a middle school teacher. Recently, when I downloaded the courseware at http:// website, I was prompted that the file could not be found, but other teachers did not have this prompt when downloading the same courseware. What's going on?

Answer: Other teachers can download it, which means that this file does exist on the website. The problem lies in your browser settings. The most likely reason is that the "UTF-8" setting in the "Internet Options" is incorrect. Please remove the hook before "Always send URLs in UTF-8" under the "Advanced" tab of "Internet Options", and then restart the IE browser. Because on the K12 website, many courseware works file links are directly named after Chinese names, and if the address is sent in UTF-8 encoding, the browser will not be able to recognize the file address.